Automation for operations teams
Take the manual work off your operations team.
I'm a solutions architect with 12+ years building enterprise software. I find the repetitive back-office work that piles up in an operation and turn the highest-cost pieces into automation, sized in hours saved rather than buzzwords.
The work that doesn't fit the software
Most ops teams own great tools that were never built to talk to each other.
Every ops team runs on a stack of tools that were supposed to handle everything. In practice, people fill the gaps by hand: re-entering the same data across portals, exporting to spreadsheets the platform won't generate, chasing updates over email, copying numbers from one dashboard into another.
None of it is hard. It's just constant, and it quietly eats hours that nobody measures. That's the work I look for, and the work that's usually cheapest to automate once someone maps it properly.
How it works
-
A short operational audit.
A few days of calls and screen-shares with the people doing the actual work. I map where the manual effort goes, how often, and roughly what it costs per week in hours.
-
A quick-win build.
From that map, we pick the one piece with the best return and I build it. Usually an automation around your existing tools (n8n, scripts, agents, skill workflows, a small service), not a replacement for anything you've bought.
-
Ongoing, if it earns its place.
If the first build pays off, there's a clear path to closing the rest of the gaps and keeping things maintained. If it doesn't, you've lost very little.
Everything is remote, scoped up front, and built by the person you talk to.
How I work
- I work alongside the tools you already run, not instead of them.
- Every engagement is scoped and priced before any build starts.
- You work directly with the person doing the work, not an account manager.
Where I've worked
Over 12 years I've built and architected systems across a wide range of enterprise software: healthcare, core banking, transportation and travel operations, physical security and embedded systems, and payment platform integrations. These days a lot of that experience goes into automation and AI work: RAG pipelines, agentic workflows, data plumbing between systems that don't talk to each other.
If your team lives in spreadsheets and copy-paste between systems that were each supposed to save time, that's exactly the kind of work that's usually easy to automate.
About
I'm Maxim Pischaev, a solutions architect working independently with operations teams.
I've spent 12+ years in enterprise software, starting as a .NET developer in 2013. I led multiple engineering teams first, then moved into architecture: end-to-end design for enterprise products and coordinated the teams delivering them. Today I architect AI-automation work inside a compliance-heavy core-banking environment, which is about as unforgiving a place to ship automation as exists.
I won't pretend to know your operation from the outside, so a call is mostly me asking how the work actually runs before I say what's worth a closer look.
- Engagements
- Remote, fixed-scope
- Hours
- Overlapping US East Coast
- First step
- A short operational audit
Find the work nobody measures. Automate the part that costs the most. Leave everything else alone.
Let's talk
If any of this sounds like your operation, a short call is the fastest way to find out whether there's something worth automating. 20 minutes, no slides.